FAQ Frequently Asked Questions
Find answers to common questions about our printing services, turnaround times, delivery and custom orders. If you need help, feel free to request a quote or contact us.
🟠 SECTION 1 — PRODUCTS & PRICING
Q. What flyer sizes do you offer? A: We offer DL, A6, A5 and A4 flyers. If you need a custom size, just request a quote and we’ll help you.
Q: How much do flyers cost? A: Pricing depends on size, quantity and finish For accurate pricing, please view the product page or let me know what you need and I can guide you or arrange a quote.
Q: How do I check flyer pricing and place an order? Getting flyer pricing is quick and easy Step 1 Go to the Flyers section on our homepage and click All Flyers Step 2 Select your flyer size: DL A6 A5 A4 Step 3 Choose your printing options: Sides: Single-sided or Double-sided Paper Weight: 150gsm, 250gsm, 300gsm or 350gsm Finish: Gloss or Matt Step 4 Select your quantity: 100 | 250 | 500 | 1000 | 1500 | 2000 The price will update instantly based on your selections Step 5 Add your order to cart and proceed to checkout.
Q: Do you offer bulk discounts? A: Yes 👍 — the more you print, the lower the cost per unit. For large quantities, we recommend requesting a quote for the best pricing.
Q: Can I print custom sizes or products? A: Absolutely. We print a wide range of custom products including brochures, booklets, business cards, packaging and more. Just send us a quote request.
🔵 SECTION 2 — TURNAROUND & DELIVERY
Q: Do you offer same day printing? A: Yes 👍 — we offer same day printing on selected jobs if your order is confirmed before 10am (Mon–Fri). If your job is urgent, we recommend requesting a quote so we can prioritise it.
Q: Do you deliver outside NSW? A: Yes 👍 — we deliver Australia-wide. We offer free shipping across Sydney and NSW, and for other locations, you can get free shipping on orders over $100. Let me know what you need and I can guide you 👍
Q: Do you offer free shipping? A: Yes 👍 — we offer free shipping across Sydney and NSW. For customers outside NSW, we also offer free shipping on orders over $100. If you're unsure, feel free to request a quote and we’ll confirm delivery options for you. Enter code KDS52026. Limit 1 per customer.
Q: How long does delivery take? A: Delivery times depend on your location, but most metro areas receive orders within 1–3 working days after printing.
🟢 SECTION 3 — ARTWORK & FILES
Q: What file format should I upload? A: We recommend PDF files with correct size, bleed and crop marks for best results.
Q: Do you check artwork before printing? A: We can 👍 — you can select “Check & Make Print Ready” during ordering for a small fee.
Q: What if my artwork is not print ready? A: No problem — we can fix it or design your artwork. Just let us know or request a quote.
Q: Can you design my flyer? A: Yes, we offer design services. Just request a quote and we’ll take care of it.
🟣 SECTION 4 — ORDERS & QUOTES
Q: How do I place an order? A: You can order directly online for standard products like flyers, or request a quote for custom jobs.
Q: How do I request a quote? A: Simply click “Request a Quote” on our website and tell us what you need. We’ll get back to you quickly.
Q: What products can I request a quote for? A: Anything 👍 — brochures, booklets, business cards, packaging, stickers, posters and more.
Q: How do I track my order? A: You can log into your account to view your orders, or contact us for updates.
Q: Can I request a custom quote? A: Absolutely 👍 — we handle a wide range of custom printing jobs including brochures, booklets, packaging and more. Simply request a quote and we’ll get back to you quickly with pricing and options.